Question 1

How can I schedule a therapy session?

Accepted Answer

You can schedule a therapy session by contacting us directly through our website on our Contact page.  Save time by filling out the Book A Session form to give us the basic information we will need to match you with a therapist.You can also text 203-350-3717 if you have any questions before you complete the Book A Session form.

Question 2

Do you accept insurance for therapy services?

Accepted Answer

Yes, we accept various insurance plans such as Aetna, Anthem, Cigna, United, Magellan, Husky/ Medicaid, and Medicare.  Since Art and Soul is a collective, each of our clinicians may vary in which types of insurance they accept.  We also offer cash-based options and reduced rates for clients interested in working with our student therapists.  Each student therapist is directly supervised by one of our licensed clinicians, so there are actually two therapists on these cases.

Question 3

Do you provide services for all ages?

Accepted Answer

Yes, we provide therapy services for clients of all ages, including children and adolescents. Our therapists are not only skilled in working with adults, but are also trained in working with younger clients to address their unique needs.  We also offer couples and family therapy.

Question 4

Are therapy sessions confidential?

Accepted Answer

Yes, all therapy sessions are confidential. We adhere to strict privacy standards to ensure your information is protected, except in cases required by law.  This also means that we do not inform parents of everything their child/teen chooses to discuss in therapy. If a child is struggling to share something with a parent, we will be working with them to help them get to a place where they are comfortable.  Parents are also welcomed to ask for updates, and the therapist will work with the child to help share how things are going.Whether child, teen or adult, we are mandated reporters and will need to break confidentiality if there is a real risk of harm to a person, especially a minor.

Question 5

Do you offer online therapy sessions?

Accepted Answer

Yes, we offer online therapy sessions for clients who prefer remote counseling. This allows you to receive therapy from the comfort of your home.

Question 6

What should I expect during my first therapy session?

Accepted Answer

During your first therapy session, you will discuss your goals, concerns, and background with your therapist in a comfortable, friendly chat over (optional) coffee or tea. This helps us understand your needs and create a personalized treatment plan.For kids and teens, we get the parents' input ahead of time, and will likely invite our younger client to participate in art-making or other relaxed activity while we get to know them.

Question 7

How long does a typical therapy session last?

Accepted Answer

A typical therapy session lasts about 50 minutes. However, session lengths may vary depending on individual needs and preferences.

Frequently asked questions